Language support – Job description

The families who have arrived in Darlington are vulnerable for various reasons: They have been displaced from their homes due to war, some have been tortured, many have seen their family members killed, they will possibly all have suffered some form of PTSD, they do not speak English.

The following is a list of roles that might be required by Mentors/be-frienders:

– Providing the whole family or individual family members with English language support in their homes at least once a week – having their contact details

– If necessary looking at letters families receive re- health and social care appointments

– Going through the welcome pack from the council and making sure each family member understands what to do in an emergency.

– If asked, helping individual members of the family write job applications and construct their CVs

– Where required, supporting at parent evenings and meetings with schools concerning the educational wellbeing of the children in the families

– Reading stories with children if requested

– Helping children with their homework if needed

– Where possible taking family members out on visits either on public transport or in cars

– Listening to concerns raised and passing this information on to the Safe guarding officer

– Keeping the safe guarding officer up to date with visits